FO-165/365/375, UX-107A/177A/187A & others Q: How do I clear a paper jam message on the screen when there is no paper jam?Q: Is the fax unit Year 2000 compatible? Q: Where can I purchase an instruction manual? Q: My fax unit cannot receive an incoming fax when it is connected to an answering machine. How do I correct this? Q: I am able to send a fax, but unable to receive a fax, how do I correct this? Q: How do I program my Transmit Terminal identification (TTI)? Q: How do I program a speed dial or rapid key? Q: How do I program the date and time? Q: What should I do if I receive an incoming fax and it is blank? Q: How do I clear a paper jam message on the screen when there is no paper jam? A: Follow these steps:
A: Sharp is working to identify and communicate all Year 2000 issues. Please be advised that Sharp’s current facsimile machines indicate only the last two digits (e.g. "00") of the year in which it is operating and will change from "99" to "00" in normal operation and, therefore, do not require special attention because of the turn of the century. Q: Where can I purchase an instruction manual for my fax unit? A: Call the Sharp Accessory and Supply Center at 1-800-642-2122. Q: My fax unit cannot receive an incoming fax when it is connected to an answering machine. How do I correct this? A:
Q: I am able to send a fax, but unable to receive a fax, how do I correct this? A: Set the fax machine to AUTO reception. Next, you would want to set the proper settings in your Option Set List. To print a list press the FUNCTION key, the number 2 key, then press the # key until it reads OPTION SET LIST in the LCD screen and press the START key. This will print your list. The following settings should be seen:
Note: If all of the above is satisfactory, refer to #6. 6) Is the machine set to answer manually? (display will read "man")If so, how many telephone devices are attached to the Phone Line? Each telephone, answering machine, computer modem or cordless phone has a REN [Ringer Equivalency Number]. This number is normally found on the FCC tag and will appear such as REN = 0.7B. Do not worry about the "B". Most Local phone companies normally provide sufficient ringer power for a REN of 5. What this means is that when the RENs of each device are added together they must be 5 or less. If the numbers are greater than 5 the machine will likely not answer. Example below Telephone 1 REN = 1.2B Telephone 2 REN = 0.8B PC Modem REN = 0.4B Answering Machine REN = 1.1B Fax machine REN = 0.9B Total REN = 4.4 With this number all devices should work properly. * Settings are only pertinent if unit is hooked with an answering machine ** Distinctive ringing will only be needed if you subscribe to the service through your local telephone company. Otherwise, the setting should be off. To change any of these settings, follow these steps:
Q: How do I program my Transmit Terminal Identification (TTI)?
A: Here is the following procedure to program your name and number:
If you enter incorrect information, to start over, please press the STOP key. Q: How do I program a speed dial or rapid key? A: The following procedure is for Speed Dial or Rapid Key:
Q: How do I program Date and Time? A: the following procedure is for programming Date and Time:
EXAMPLE: If the date is January 15, 1998 the digits entered would be 01 15 98 Q: What should I do if I receive an incoming fax and it is blank? A: Please refer to your instruction manual on how to install your paper in the fax unit. Thermal paper has one coating that must be facing the thermal head to gather enough heat to produce an image. For fax model series UX-106 & UX-108, the shiny side of the paper should be up and for UX-107/107A model series, the shiny side of the paper should be down. 
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