TODAY'S DEALS

THERMAL UNITS

FO-165/365/375, UX-107A/177A/187A & others

Q: How do I clear a paper jam message on the screen when there is no paper jam?
Q: Is the fax unit Year 2000 compatible?
Q: Where can I purchase an instruction manual?
Q: My fax unit cannot receive an incoming fax when it is connected to an answering machine. How do I correct this?
Q: I am able to send a fax, but unable to receive a fax, how do I correct this?
Q: How do I program my Transmit Terminal identification (TTI)?
Q: How do I program a speed dial or rapid key?
Q: How do I program the date and time?
Q: What should I do if I receive an incoming fax and it is blank?



Q: How do I clear a paper jam message on the screen when there is no paper jam?

A: Follow these steps:
  1. Unplug the unit from the wall.
  2. Open the cover and remove the thermal paper from the unit and close the cover.
  3. Hold down the start and stop keys at the same time and then plug the unit back.
  4. Release the start and stop keys and the display should read "OUT OF PAPER".
  5. Open the cover and reinsert the thermal paper roll and then close cover.
  6. The display should return to the date and time.
Q: Is the fax unit Year 2000 compatible?

A: Sharp is working to identify and communicate all Year 2000 issues. Please be advised that Sharp’s current facsimile machines indicate only the last two digits (e.g. "00") of the year in which it is operating and will change from "99" to "00" in normal operation and, therefore, do not require special attention because of the turn of the century.

Q: Where can I purchase an instruction manual for my fax unit?

A: Call the Sharp Accessory and Supply Center at 1-800-642-2122.

Q: My fax unit cannot receive an incoming fax when it is connected to an answering machine. How do I correct this?

A:
  • Verify that the hookup is correct. The phone line of the fax machine should run directly from the RJ11c wall jack to the TEL LINE of the fax machine. The phone line accompanied with the answering machine should be plugged into the TEL SET position of the fax machine.
  • Make sure the reception mode is set to AUTO on the fax unit.
  • Program the fax unit to recognize your answering machine. To accomplish this, please follow the procedure listed below:
    1. Press the FUNCTION key
    2. Press the number 4 key on the dial pad
    3. Press the # key on the dial pad 9 times until you see TAD CONNECTED in the LCD screen.
    4. Press the number 1 key for YES to allow the fax unit and the answering machine to work together.
  • The next immediate setting of QUIET DETECT TIME will appear in the screen. The setting of 04 should be used.

Q: I am able to send a fax, but unable to receive a fax, how do I correct this?

A: Set the fax machine to AUTO reception. Next, you would want to set the proper settings in your Option Set List. To print a list press the FUNCTION key, the number 2 key, then press the # key until it reads OPTION SET LIST in the LCD screen and press the START key. This will print your list. The following settings should be seen:

  1. Number of Rings 1 to 4 rings (setting #2)
  2. Dial Mode- TONE (setting #8)
  3. TAD Connected- OFF (setting #9) *
  4. Quiet Detect Time- 04 seconds (setting #10) *
  5. Distinctive Ringing- OFF (setting #12) **

Note: If all of the above is satisfactory, refer to #6.

6) Is the machine set to answer manually? (display will read "man")

If so, how many telephone devices are attached to the Phone Line?

Each telephone, answering machine, computer modem or cordless phone has a REN [Ringer Equivalency Number]. This number is normally found on the FCC tag and will appear such as REN = 0.7B. Do not worry about the "B". Most Local phone companies normally provide sufficient ringer power for a REN of 5. What this means is that when the RENs of each device are added together they must be 5 or less. If the numbers are greater than 5 the machine will likely not answer. Example below

Telephone 1 REN = 1.2B

Telephone 2 REN = 0.8B

PC Modem REN = 0.4B

Answering Machine REN = 1.1B

Fax machine REN = 0.9B

Total REN = 4.4

With this number all devices should work properly.

* Settings are only pertinent if unit is hooked with an answering machine

** Distinctive ringing will only be needed if you subscribe to the service through your local telephone company. Otherwise, the setting should be off.

To change any of these settings, follow these steps:

  1. Press FUNCTION key
  2. Press number 4 key on the dial pad
  3. Press the # or * key until the desired setting appears in the screen
  4. Press the appropriate number to get the desired setting.

Q: How do I program my Transmit Terminal Identification (TTI)?
(This is the name and number that appear on the top of every transmitted page.)

A: Here is the following procedure to program your name and number:

  1. Press the FUNCTION key
  2. Press the number 3 key
  3. Press the # key twice until OWN NUMBER SET appears in the LCD screen
  4. Press the START key
  5. Enter your fax number (max 20 digits)
  6. Press the START key
  7. Note that there are letters marked above each of the number keys on the dial pad. Enter your name by pressing the appropriate number for each letter several times until the letter appears in the display. For example, to enter "S" press "7" key five times until "S" appears in the LCD screen. To move the next space, press the HOLD/SEARCH key to continue with the next letter.
  8. Follow this procedure until the name is complete
  9. Press the START key and then the STOP key

If you enter incorrect information, to start over, please press the STOP key.

Q: How do I program a speed dial or rapid key?

A: The following procedure is for Speed Dial or Rapid Key:

  1. Press FUNCTION key
  2. Press "3" key
  3. Press # key once, and then press "1" key to select SET
  4. Enter the two digit number 01-50 for speed dial or 01-20 on the rapid key pad
  5. Press START key
  6. Enter the party’s name and number (optional)
  7. Press the START key
  8. Press STOP key

Q: How do I program Date and Time?

A: the following procedure is for programming Date and Time:

  1. Press FUNCTION key
  2. Press "3" key
  3. Press * key three times until DATE AND TIME SET
  4. Enter two digit code for the month (Example January=01)
  5. Enter two digit code for the date
  6. Enter two digit code for the year
  7. Enter four digits for the time
  8. Press * key for AM or # key for PM
  9. Press START key and then STOP key

EXAMPLE: If the date is January 15, 1998 the digits entered would be 01 15 98

Q: What should I do if I receive an incoming fax and it is blank?

A: Please refer to your instruction manual on how to install your paper in the fax unit. Thermal paper has one coating that must be facing the thermal head to gather enough heat to produce an image. For fax model series UX-106 & UX-108, the shiny side of the paper should be up and for UX-107/107A model series, the shiny side of the paper should be down.




 © 1996- OlsonBros. All rights reserved
 Copyright | Privacy Statement | Contact Us